Have you been thinking that you have a bad keyboard? Maybe you’ve even tried exchanging the keyboard only to have the problem reappear.
Well, it turns out this problem is a fairly common complaint from Surface Pro 2 and Surface Pro 3 owners but there is a quick and easy work around you can implement to keep the problem from affecting your experience with your Surface Pro tablet..
Stuck Keys on Surface Cover keyboard: How to Implement the workaround
You’ll need to have your touch or type cover attached and be logged in with administrator rights to implement this fix. It should take you less than 2 minutes from start to finish.
- Make sure your keyboard cover is attached to your Surface
- Open Device Manager (search for device manager from the Search Charm)
- Drill down the Human Interface Devices tree until you find Microsoft Input Configuration Device
- Tap and hold (or Right-click) on Microsoft Input Configuration Device and select Disable
- You’ll get a scary sounding warning popup, tap Yes. Your keyboard will continue to function.
- You should see a little down-arrow on the entry in Device Manager. This tells you that the device is “disabled” (though it will keep working).
- Disconnect and reconnect your type or touch cover (when you disconnect it, the Microsoft Input Configuration Device entry should disappear and reappear when it’s reconnected)
That’s it. You’re done. Simple, right?
Stuck Keys on Surface Cover keyboard: Yes, it works for Gamers too
This problem is most common for people (like me) who play FPS (First Person Shooter) games on their Surface Pro 2 or Surface Pro 3 tablets. That’s because the WASD keys are often used for movement and are either held down for long periods of time or hit in rapid succession which makes the stuck key problem more likely to happen.
I used to see it a lot when I started playing Borderlands: The Pre-Sequel and I can tell you that implementing this fix did, indeed, resolve my stuck key problem without affecting my ability to control my character.
So, if you’ve been frustrated because of stuck keys on your touch or type keyboard cover I hope this workaround helps out.
If it doesn’t, you might want to take a look at my post titled Keyboard Problems with Surface Tablets to see more troubleshooting tips.
Tim Rolston is a professional geek with over 23 years of experience working in Information Technology and dealing with everything from large-scale storage to remote systems management and automation for organizations such as Texas Instruments, Mobil Oil, and the University of Michigan (where he was an Academic IT Director).
He co-founded JTRTech along with Joanna to realize his long-time dream of working for himself.