Folks have been reporting some Windows 10 Wi-Fi issues where their device no longer has the ability to connect to a network. It’s almost as if the Wi-Fi card is disabled because you can’t browse or connect to wireless networks.
If this has happened to you, it could be because of a bug in a recent Windows 10 update. Fortunately, there is a fix circulating on the internet that may help you fix it.
Windows 10 Wi-Fi Issues: The Fix
The fix involves deleting a registry key where some bad information about the wireless network is listed. The bad data seems the be the result of a patching process where the registry key is supposed to be deleted after the patch is installed but isn’t.
Fortunately, it’s really easy to remedy:
- Start an Administrative Command Prompt by performing a tap and hold (right-click) on the Start button then selecting Command Prompt (Admin) from the choices.
- Enter the following command into the command prompt (no quotes) “reg delete HKCR\CLSID\{988248f3-a1ad-49bf-9170-676cbbc36ba3} /va /f”. If you get an error indicating the specified registry key doesn’t exist, then this fix won’t correct your problem and possibly something else is going on.
- After the command completes, assuming you don’t get the “key doesn’t exist” error, restart your Surface. Your Surface will take a bit longer to start than it normally does but, after it restarts, you should be able to see and browse wireless networks again.
If you saw the error above, you should still restart your Surface but it probably won’t help resolve your problem.
Tim
