If you’re having problems installing updates on your Surface, it could be because the component store on your Surface has some corruption. This corruption usually won’t be noticeable when you’re using your Surface but, it can cause problems for Windows Update.
Fortunately, Microsoft provides a tool called DISM (Deployment Imaging and Servicing Management) that can fix corruption present in the component store and might even be able to remove obsolete information to free up a little bit of disk space as well.
Running the Deployment Image Servicing and Management (DISM) Tool:
Follow the instructions below to run the DISM tool. It’s pretty easy to do but, might take some time to complete.
- Open an elevated command prompt: Swipe in from the right edge of the screen, and then tap Search
- Search for Command Prompt
- In the returned results, tap and hold Command Prompt, then tap Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or tap Yes
- When the command prompt appears, run this command DISM.exe /Online /Cleanup-image /Scanhealth
- It will look like the following screenshot when it runs
- It will take some time (15 minutes) to complete
- If it says there are errors, run this command next: DISM.exe /Online /Cleanup-image /Restorehealth
- After that process completes, restart your Surface and try to install your updates again
So, that’s it. Hopefully, this will help you get your component store issues sorted and happily installing updates once again.
As usual, if you have any questions, please let me know.
Tim Rolston is a professional geek with over 23 years of experience working in Information Technology and dealing with everything from large-scale storage to remote systems management and automation for organizations such as Texas Instruments, Mobil Oil, and the University of Michigan (where he was an Academic IT Director).
He co-founded JTRTech along with Joanna to realize his long-time dream of working for himself.