Stuck Windows Store Download on Surface

Have you ever had a stuck Windows Store download or downloads on your Surface? What I mean by this is that you go to download an app from Windows Store and it acts as if it started the download but it never finishes. It just sits there stuck.

If you have seen this, you know it can be frustrating. When this happens, it seems to persist no matter how many times you close and open the Windows Store or restart your Surface.

If this is happening to you, try these two fixes. Odds are one of them will resolve the problem and “unstick” your app download.

Stuck Windows Store Download: WSReset

The first thing to try is a Windows Store reset command. This command line tool is built into Windows and will usually fix most issues with the Windows Store. It’s pretty easy and works a majority of the time.

To run this task, just follow these steps:

  • Make sure you’re logged in with admin rights.
  • Close the Windows Store (if it’s open).
  • Start a Command Prompt window.
  • Type wsreset in the command window as shown below.

  • Press Enter.

The command will take several seconds to run and will automatically open the Windows Store app on your Surface when it’s finished. If it worked right, the stuck Windows Store download will start actually downloading and installing correctly.

Stuck Windows Store Download: App Cache Reg Key

If the WSReset command didn’t clear up your problem, another thing you can try is to go into the registry editor and look for a bad entry.

Like the wsreset command, it’s pretty easy to do but it will require you to edit your registry and you will need to know what a SID (Security Identifier) looks like. If you’re not comfortable with either of those conditions, you might not want to try this procedure. Seek help from your local geek instead 🙂

Here are the steps, if you’re comfortable with registry edits:

  • Make sure you’re logged in with admin rights.
  • Start the Registry Editor by searching for regedit and selecting the top result.
  • Once the you’re in the Registry Editor, browse to this location: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Appx\AppxAllUserStore
  • Next, Look for an entry the looks like a SID. If it’s not there, close the Registry editor because it is not a registry problem causing your stuck download(s).

  • If it is there, right-click on it and delete it.

  • Close the Registry Editor and restart your Surface.

After your Surface restarts, the download should complete normally.

When you are following the above steps, be very careful to only delete ONLY the registry entry indicated. If you change or delete other entries, you could cause yourself much worse problems than a stuck download.


Dime Deals In The Windows Store

Yesterday Microsoft announced a big sale in the Windows Store that you need to know about.

For the next 10 days, if you’ve upgraded to Windows 10, you can enjoy a selection of music titles, movie rentals, apps, and games for just ONE THIN DIME!!!!

Every day, Microsoft will have a new selection of items on sale for $0.10. Even if you don’t see something you like today, you’ll want to visit every day until the sale is over because you might find something you want at a later date.

So, pop open the Windows Store on your Surface and start looking for deals. For a dime, how can you go wrong?


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Fix Windows Store Problems on Your Surface

In this article, I’m going to cover how to fix Windows Store problems on your Surface.

Windows Store problems usually result in you either not being able to connect to the store or not being able to download/install the applications.

If that sounds like the issues you’re having then this article should be a great help. Continue reading Fix Windows Store Problems on Your Surface

Is Windows App Store Going To Get More Apps?

Are there more apps coming for the Windows Apps store?

The answer is: very likely

The number one complaint I hear from folks that switched from an iPad to a Surface 2 is the lack of their favorite apps in the Windows App store. Yes, there are some alternatives to the most popular apps but I can’t say that I blame anyone for wanting their apps to be available across all platforms.

The good news is that there are signs of more apps coming to the Windows Apps Store soon… Continue reading Is Windows App Store Going To Get More Apps?

Are the Windows Store Apps I need available?

The number of Windows Store apps has been a bit of a problem for Microsoft over the past year. Critics have been very quick to point out the smaller number of Windows Store apps in comparison to the Apple or Android stores.

The implication from Apple and Android is that you won’t be able to get the apps you want if you aren’t using an iPad or Android tablet.

So, it got me wondering, is this really a problem? I know I can load actual desktop apps on my Surface Pro (good luck trying that with an iPad or Android device) but am I missing out on the mobile app ecosystem by using a Surface?

Continue reading Are the Windows Store Apps I need available?

Windows RT 8.1 Upgrade Issues

Update: Microsoft has re-released the Windows 8.1 RT update and you can download it from the Store again.

Some details are available here.

(Original Post)

Microsoft has pulled the 8.1 update for RT devices from the Windows Store to address some Windows RT 8.1 upgrade issues that have been occurring. So, if you have a Surface RT, you won’t be able to upgrade until Microsoft sorts that out. They continue to work on it and are making progress.

At this point, Microsoft has released the following statement about RT 8.1:

Continue reading Windows RT 8.1 Upgrade Issues

IRC Explorer (mIRC) App Review

Windows Store IRC App Review

  • Name: IRC Explorer
  • Cost: $2.99
  • Runs on: Surface RT and Surface Pro


As I mentioned before the Surface RT does not run Java and does not allow any add-ons to its IE 10 RT. This was only a problem for me when I tried to use a Java based chat online. So, I went in search of a mIRC client in the Windows Store. I found this app – IRC Explorer. It was cheap enough for me to try it out to see if I can get around this Java chat problem. Continue reading IRC Explorer (mIRC) App Review