You may have already noticed or heard that sometimes applying new updates cause problems on your Surface.
So, then what do you do when something like this happens?
Well, you can just rollback (or uninstall) the update or updates that are causing you problems. In order to successfully rollback a Windows update, you have to do two things:
- First Disable Auto Updates – if you don’t to this, the update will just try to re-install itself at the next opportunity.
- Roll back the update through Control Panel.
It’s important to note that rolling back an update is usually something you would do as a temporary workaround to get your Surface back up and working. In an ideal world, Microsoft will issue a new update and that will solve your problem.
In addition, you need to acknowledge that it’s possible that the rollback will cause as many or more problems then leaving the problematic update in place.
So, before you attempt any rollback please make sure you BACKUP ANY DATA YOU CARE ABOUT FIRST!!!! That way, if something goes wrong and you tank your Surface you can always do a Reset to get it back up and running.
How to Rollback Windows Updates on your Surface: Disable Auto Updates
These steps will cover how to change your Windows updates settings to stop automatically installing when they become available.
- Open Windows Update by going to the Charm Menu then Settings [Or from the Keyboard: Windows key + I, see our list of useful Surface shortcuts]
- Tap Change PC settings
- Tap Update and recovery
- Tap Choose how updates get installed
- Under Important updates, choose the option: Download Updates but let me choose whether to install them
- Under Recommended updates, select the Give me recommended updates the same way I receive important updates check box, and then click Apply
These steps configure your Surface Pro or Surface 3 to download the updates and ask you to install them but, it won’t just automatically do it. Now you’re ready to rollback the troublesome update and not worry about it trying to automatically re-install itself.
How to Rollback Windows Updates on your Surface: Perform the Rollback
Keep in mind that Microsoft does not recommend doing this because updates are intended to “help enhance the security and performance of your computer”. However, if an update causes problems, you clearly have no choice.
- Open Control Panel on the desktop
- Tap Programs and Features
- Under Programs and Features, tap View installed updates
- Tap the update that you want to remove, and then click Uninstall. If you’re prompted for an administrator password or confirmation, type the password or provide confirmation
We hope this helps you solve any update-induced problems.
As usual, if you have questions, let us know.