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Tim Rolston

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is a professional geek with over 23 years of experience working in Information Technology and dealing with everything from large-scale storage to remote systems management and automation for organizations such as Texas Instruments, Mobil Oil, and the University of Michigan (where he was an Academic IT Director). He co-founded JTRTech along with Joanna to realize his long-time dream of working for himself.

Goodbye and new beginnings…

Meet John, the new owner
I have a bitter-sweet feeling as I write this because it will (probably) be my last post... As some of you know, Joanna and I are handing over control of Love My Surface (LMS) to free up our time for new ventures. We'll be starting by doing some traveling in Europe this summer while we develop new ideas - yes, we do already live...

Stuck Windows Store Download on Surface

Have you ever had a stuck Windows Store download or downloads on your Surface? What I mean by this is that you go to download an app from Windows Store and it acts as if it started the download but it never finishes. It just sits there stuck. If you have seen this, you know it can be frustrating. When...

Surface Diagnostic Toolkit

Surface Diagnostic Toolkit
So, Microsoft released Version 1.0 the Surface Diagnostic Toolkit and, let me tell you, if you own a Surface you need to know about it. Basically, the Surface Diagnostic Toolkit runs your Surface through a series of tests. These tests are designed to cover everything from making sure the latest patches and drivers are installed, to checking every key on the...

Weekly Surface News Roundup – 24 April 16

Surface-News-Roundup
Well, this week has been incredibly slow for Surface related news. Once you eliminate all of the Surface Phone, SP5, and SP2 rumors, anyway. So, this week's Surface News Roundup will be shorter than normal. In fact, I only have two articles for you this week: Surface Up, Phone Down Acer Switch Alpha vs SP4 On the plus side, you'll have more time...

April Updates Cause 0x800f0203 Error on Surface Book and Surface Pro 4

0x800f0203 Blue-Screen-of-Death-Windows-10
Well, Microsoft released the April Updates package a few days ago and, unfortunately, some folks have had problems getting it installed on their Surface Book or SP4. And when I say problems, I mean that their Surfaces are blue-screening (BSOD) during the install of the update package and displaying 0x800f0203 as the error code.... sigh. On the plus side, few people are losing...

Overclock Surface Book GPU

Surface Book GPU Details
So, I'm going to geek out a little today and show you how to overclock your Surface Book GPU. As many of you know, I'm a bit of a gamer and while the Surface Book isn't a high-end gaming rig, it is a decent gaming laptop. This is due, in no small part, to the inclusion of the NVIDIA GPU in...